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The Village Surgery, Gillett Road, Talbot Village, Poole, BH12 5BFTel: 01202 525252
The Surgery will be closed from 3.30 pm until 6.30 pm on Thursday 28th March 2019 for mandatory staff training.
NHS 111 If you require medical help, please call the NHS 111 service on 111. This service is for urgent medical situations or if you or a member of your family becomes ill and you are concerned.
Local Pharmacist Your local pharmacist is often able to help you with mild medical ailments.
999 If you injury or illness is severe or if you have had a serious accident, telephone 999 and ask for an ambulance. Alternatively visit your local A&E department.
Walk-in Centre. There is a weekend clinic in the local area for holidaymakers, people without a permanent registered GP or those seeking treatment outside of normal surgery hours. There are no telephone bookings - you just turn up and are allocated an appointment on arrival. Please bear in mind that these clinics can be extremely busy and you may have a long wait to be seen. The weekend Walk-in Centre is at:
Boscombe & Springbourne Health Centre, 66-68 Palmerston Road, Boscombe, Bournemouth BH1 4HT. Opening times: Saturday and Sunday 8 am to 8 pm.
If you have registered with the new system, SystmOne then please click here to order your prescription. If you wish to request medication that is NOT on a repeat prescription, please go to the 'Ask a Question' tab on the SystmOne On Line service and inform us of your query. Our reception team will pass this request to a doctor to review.
If you doctor agrees, you may obtain repeat prescriptions without seeing you doctor by placing your repeat request form in the box provided in reception. Please ensure you have ticked your requirements.
If you are unable to come to the Surgery then please send your request by post, enclosing a stamped addressed envelope. This may take longer so allow more time. If you are housebound you may be able to organise with the chemist to have your drugs delivered.
Unfortunately requests for prescriptions cannot be taken over the telephone due to the risk of errors occurring and, in addition, as this may block the telephone for urgent calls. If you receive regular repeat prescriptions your doctor will ask you to make an appointment from time to time to monitor your medication.
We recycle thousands of prescriptions per year. We rely on a system to ensure efficient processing. Requests on hand written paper or for non-agreed medications may cause delay. If you have a regular prescription (e.g. an inhaler from a regular chemist, in an emergency the chemist may supply this if the Surgery is closed).
You can also order your repeat prescriptions online. Simply fill in the form above.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone 01202 525252.