++ IMPORTANT INFORMATION ++
Coronavirus (COVID-19) - Update 6th April 2020
We have now closed the doors to the GP surgery in order to protect our patients and staff. If you have an arranged appointment, please stay in your car or wait outside if on foot and social distance. Then call our reception team on 01202 525252 to inform them that you have arrived. You will then be informed when to come into the surgery and your temperature will be taken to ensure you do not have a fever. If you have symptoms of Coronavirus before your appointment (high temperature and/or a new persistent cough), please do NOT come to the surgery but log on to NHS 111 Online.
Please follow the advice as shown below:
Stay at home to stop coronavirus spreading
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
- shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
- one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
- any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
- travelling for work purposes, but only where you cannot work from home
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Symptoms and what to do
Do not leave your home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Help the NHS respond to coronavirus
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
Read general information such as:
For further information click here.
We are receiving a lot of requests for prescriptions with patients requesting more than their normal supply. We have been informed that there will be a sufficient supply of drugs as long as people DO NOT STOCKPILE and we will therefore NOT be increasing your normal dosage. In order to prevent errors, we also will not be taking prescription requests OVER THE PHONE. Please use our e-Consult service to request prescriptions if you have access to it.
In order to help our pharmacy colleagues, we will be asking all our patients who contact the surgery for medication to nominate a local pharmacy if they haven't already done so. We will then be able to electronically send your prescription to them; please see our Electronic Prescribing article below. A list of local pharmacies is provided here:
Pharmacies Local to the Village Surgery
CORONAVIRUS AND REQUEST FOR DOCTOR'S NOTE (The Med3 'Fit Note')
If you remain unwell and unfit to work after 7 days, the current advice is to visit www.111.nhs.uk where there is an online self-assessment tool: you may be invited to call 111 and given further advice and a Med3 certificate will be emailed to you. YOU DO NOT NEED TO CONTACT YOUR GP. Please see the link below for further advice.
Covid-19 and Request for Doctor's Note
Please be aware that GPs and other staff at the surgery may also need to self isolate if they show signs of the virus so we may need to cancel appointments with VERY little notice. We really would appreciate everyone's co-operation during this crisis as all the staff at the Practice are working very hard to contain the spread of the infection in difficult circumstances.
WALLISDOWN ROAD REPAIRS - Postponement
BCP Council have announced that the roadworks along part of Wallisdown Road will have been postponed due to the Coronavirus crisis. We do not know when they will be rescheduled.
The Electronic Prescribing Service - Update March 2020
This spring, the next stage of the Electronic Prescribing Service (EPS) was introduced by the NHS. This means that we will now be sending virtually ALL prescriptions via the EPS. This will mean that your GP or Nurse Practitioner will forward your prescription electronically to your nominated pharmacy or for those without one, your GP will give you a 'token' prescription that you can present to any pharmacy of your choice who will then download your medication from a secure data cloud. Please remember that the Pharmacist may not have your medication available, so please allow two working days to collect it.
Further details are available in the information sheet below. If you decide you would like to use this service, please print off and complete a 'Pharmacy Nomination Form' shown below and bring it to reception with some photographic ID as soon as possible so we can up date your details.
EPS Pharmacy Nomination Form
EPS Information Sheet
Please see our article on vaccines for foreign travel and how we can help you. However please remember - patients who intend to travel abroad are required to phone through the surgery 5-7 days after you have submitted your travel form to find out exactly which travel vaccinations they require in advance of their appointment.
Update your Contact Details
You can update your contact details securely online. Click here to update your details
On Line Service - SystmOnline
We are very pleased to announce that our internet service called ’SystmOnline’ has been very popular with our patients. It is a very easy to use website which enables you to:
View existing appointments
Book a 10 minute doctor's appointment over the next four weeks.
Cancel an appointment.
View your medication.
Request repeat medication.
Change your contact details.
View your Summary Care Record
Review your detailed recorded medical record.
The Summary Care Record details the allergies and sensitivities, acute medications issued in the last 12 months and current and past repeat medications. Please see our 'Latest News' section for further details and how you can register for this service.
To view your summary care record online Click Here
Review your detailed recorded medical record
You now have the facility to review your detailed recorded medical record. However, requests for this service must be assessed by your usual GP to ensure that there is nothing in your record that your GP considers may be harmful to your wellbeing. This may take up to 10 working days.
(Site updated 06/04/2020)