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Surgery Closure

Please note that the Practice will be closed for mandatory training on Wednesday 4th September  2019 from 3.30 to 6.30 pm. 

 


++ IMPORTANT INFORMATION ++


Blood Tests (Phlebotomy Service)

IMPORTANT UPDATE

Please be aware that the Royal Bournemouth and Christchurch Hospitals no longer accept blood test results from GP Surgeries.  We have therefore added extra phlebotomy clinics and will hopefully have our permanent Phlebotomy Service up and running very soon.  Patients are still able to book a blood test appointment at Boots in the Poole Dolphin Centre by calling 01202 448087.  Children aged 14 and under can still go to Poole Hospital for blood tests.

 

Flu Clinics - early notice

We will once again be holding our annual flu clinics for eligible patients in the autumn.  Our first clinic will take place on Saturday 28th September 2019.  Due to the late delivery of the Quadrivalent vaccine, this flu clinic will be for patients aged 65 AND OVER ONLY.  Patients who are eligible will have received a letter inviting them to call reception (after 10.00 am please) to book an appointment slot.  Please see our Summer Newsletter for further details on this.

A warm welcome from our staff to the Practice Website

May we take this opportunity to welcome you to our practice. We are very proud of the services we provide and hope we are able to fully support the health needs of you and your family. We are continually looking to develop our services and welcome any comment you may wish to make. We have a long established history in the area.

We practice quality family and personal medicine. We constantly monitor the quality of community and hospital care provided by your local hospitals to provide you with the best medical care. We co-operate with the Care Quality Commission, Dorset Clinicial Commissioning Group and NHS England to advance Primary Care and our long-established patients will have observed the many improvements in the service we offer.

The intention of this website is to make you aware of the services we provide, to help you use them as efficiently as possible, and to offer advice for common complaints. Please read the sections on repeat prescriptions and house calls. Our staff will be happy to answer questions or provide you with further information that you may require.

All patients at this practice are allocated a named GP (this is your registered GP). All new patients will be informed of her named GP within 21 days of joining the Practice. You are still able/welcome to book appointments with the GP of your choice but your registered GP is responsible for your overall care. Should you wish to know who this is please ask the receptionist.

Please be aware that in order to maintain our standards, all incoming and outgoing calls will be recorded but no recorded data will leave the Surgery.  

The Electronic Prescribing Service

The Village Surgery  uses the Electronic Prescription Service. This service should make collecting repeat prescriptions easier and more convenient for you as this service gives you the option to ‘nominate’ the pharmacy you choose to get your regular medication or appliances from. Your GP will then send your prescription electronically to them directly and your medication will be ready for you to collect in about two working days. This will therefore save you a trip to the surgery just to collect a prescription form.

Further details are available in the information sheet below. If you decide you would like to use this service, please print off and complete a 'Pharmacy Nomination Form' shown below and bring it to reception with some photographic ID as soon as possible so we can up date your details.

EPS Pharmacy Nomination Form

EPS Information Sheet

Travelling Abroad?

Please see our article on vaccines for foreign travel and how we can help you.  However please remember - patients who intend to travel abroad are required to phone through the surgery 5-7 days after you have submitted your travel form to find out exactly which travel vaccinations they require in advance of their appointment. 

Update your Contact Details

You can update your contact details securely online. Click here to update your details

  On Line Service - SystmOnline

We are very pleased to announce that our internet service called ’SystmOnline’ has been very popular with our patients.  It is a very easy to use website which enables you to:

  • View existing appointments

  • Book a 10 minute doctor's appointment over the next four weeks.

  • Cancel an appointment. 

  • View your medication.

  • Request repeat medication.

  • Change your contact details.

  • View your Summary Care Record  

  • Review your detailed recorded medical record. 

The Summary Care Record details the allergies and sensitivities, acute medications issued in the last 12 months and current and past repeat medications.  Please see our 'Latest News' section for further details and how you can register for this service.

To view your summary care record online Click Here

Review your detailed recorded medical record

You now have the facility to review your detailed recorded medical record.  However, requests for this service must be assessed by your usual GP to ensure that there is nothing in your record that your GP considers may be harmful to your wellbeing.  This may take up to 10 working days.

 

 

(Site updated 16/09/2019)
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